Questions To Ask Your Wedding Videographer – Silver Service Singers

Questions To Ask Your Wedding Videographer

Example of Professional wedding videography

When hiring a wedding videographer it’s a good idea to have some questions in your head before opening up discussions. The person that you hire will capture the most special parts of your day, like you walking down the aisle, so it’s important that you feel comfortable with them. These questions can also give you an idea on how to envision what you want from your videographer, making the process of finalising your choice that much easier.

Questions about the wedding videographer

Are you available on my wedding date?

This is perhaps the most important question of all and the one you’ll need to ask first. Many popular wedding videographers will have their diaries booked up months, if not years in advance, so you should try and book as far ahead as possible.

Are you able to travel to my location, and do you have any travel expenses?

Once you’ve confirmed that your date is available, you’ll have to check your venue is a feasible distance for the videographer to travel. You could also ask where they’re based or travelling from, to get a general idea of how far they’re having to come and if they’ll need to add hotel stays to their travel expenses.

For example, if your chosen wedding videographers are based in Lancashire, but your wedding is in Manchester or Cheshire, then you’ll want to see if they’ll be able to make the journey and if they’ll charge extra for the privilege.

How long have you been filming weddings? How many do you do each year?

Getting a general feel for the videographer’s experience filming weddings is a good way to compare them with other vendors, as this might also affect how much the wedding videography costs. If they’re booked out months in advance, then that’s a good sign that they’re doing something right!

How would you describe your videography style?

Each wedding videographer will have their own unique style that they bring to their work, so it’s worth asking them about it. Perhaps they specialise in documentary, candid style videography, whereas you’re looking for a more cinematic approach.

Can you do aerial filming?

Drone wedding videography has seen a rise in popularity alongside the advancement of the technology, and now more videographers than ever offer aerial footage as a supplement to their on-foot camera work. If you’re interested in this, then make sure to ask your videographer if they offer this or have a trusted partner that does.

Can I see a full-length example of one of your wedding videos?

Whilst teaser trailers and highlights videos might give you a general flavour of the kind work that your wedding videographer produces, you should still ask to see a full-length example to get an idea of what they deem to be a finished product. This will help you manage your expectations and give you an opportunity to raise any concerns you might have.

What input do you want from us [the couple], and what do you prefer to have the final say on?

A wedding film is a creative endeavour and, as such, you’ll be relying on the professional expertise of the videographer to produce, direct and edit your film from the ground up. For example, you may want to feature certain parts of the venue or shoot in a particular style, which the videographer may or may not be able to accommodate. Asking this question can help draw out each party’s responsibilities and duties going forward.

What is your videography background?

If you’re casting your net wide, you may want to enquire about each videographer’s professional background. The videography industry is a diverse one, and you may find that you’ll benefit from a wedding videographer who has experience in the advertising industry or even the world of film and television.

Do you have any experience with companies outside of the wedding space?

Sometimes a videography company might diversify its offerings into the commercial space. You might change your mind about a certain company if you find out that most of their work is in the education industry and they only moonlight at weddings on the weekends.

What sets your wedding videography work apart from your competitors?

There are hundreds of wedding videographers to choose from across the UK, so finding the perfect one for your day can be a challenge, especially if you feel there’s little to tell them apart. Asking your videographer what sets them apart from their competitors gives them a chance to spell out their unique skills and strengths, allowing you to make a more informed decision when the time comes.

Are you a full time professional or part-time weekend warrior?

In some cases, you might fall in love with the work of an up and coming wedding videographer who’s just getting started in the business. They might only be able to work weekends and might be cheaper too, however they might also not have the infrastructure and fail-safes that a full-time professional has in place.

Do you have testimonials or reviews that I can read?

Try and dig up as many reviews on your wedding videographer to get a balanced view on their strengths and weaknesses. Both happy couples and dissatisfied customers leave telling clues about a videographer’s service, you could even make a note of these to formulate more important questions to ask your wedding videographer.

Can I meet you in person beforehand?

Just like hiring a wedding photographer, it’s important that you have some kind of positive relationship with your wedding videographer so that you can feel comfortable working with them on the day. Getting an in-person meeting with your videographer helps to build trust and make you that more relaxed on the day itself.

Are you the videographer who’ll be filming on the day?

This might sound like a strange question, but some videography companies can be booked out across several locations on one given weekend. You may find that you have a good understanding with your initial contact, but then meet a completely different person on the day who doesn’t get your wedding’s theme at all!

How do they work on the day?

Have you shot at my wedding venue before?

Having a working familiarity with a venue can give a videographer a headstart in planning all the epic shots that will make or break your wedding film. A pre-existing relationship with the venue organisers can also help to make wedding filming a smooth process on your day. You may also be able to get a sneak peek at other couples’ weddings that chose your venue, to scope out shots.

Have you ever worked with my photographer?

Depending on how far you are through your wedding planning you may have already booked your wedding photographer. In this case, now might be a good opportunity to see if they’ve ever worked with your videographer before. There are no written rules for how videographers and photographers work together on the day, so it can help if they have a pre-existing relationship so that they can both hit the ground running.

Do you have a wedding photographer that you could recommend?

If you’re yet to book a wedding photographer then now might be a good time to ask your videographer if they have anyone they can recommend. Getting a photo/video double-team or partnership on your wedding day can help to cover all the angles and produce the best end results – you may also be able to bargain reducing the overall cost of your wedding videography as a result.

How will they coordinate the filming of your wedding with the photographer or other vendors?

If you’ve left booking your wedding videographer to last (which many tend to do), then this might be a more appropriate question to ask. This will help you get an idea of how they will interact with any entertainers or food vendors, so you can ensure that they’ll be able to cover every aspect of the wedding on the day.

What do videographers do during the photo session?

You may want to inquire specifically what happens when your photographer is shooting your wedding: will the videographer be shadowing them, or will they be roaming with the camera across the rest of the venue? Perhaps you’d rather they would interview your guests, whilst the photographer is taking your photos elsewhere.

What kind of camera equipment do you use?

Depending on how much of a camera buff you are, this can be a good question to ask, especially if you want to ensure that the footage you receive at the end is of the best quality possible. If your videographers are relying on consumer-grade equipment then you might want to find a more professional outfit.

What sort of audio equipment does your wedding videographer have?

Audio is an often overlooked aspect of video capture, but it’s crucial if you want to capture every precious word of the speeches. Will the videographers be using lapel mics to capture the audio, or will they be using a traditional microphone system and capturing the audio through a PA system instead? Some churches aren’t keen on microphones being used, so it’s a good idea to get all the details as soon as possible, so your videographers can plan accordingly.

Do they have backup equipment in case of gear failure?

The difference between a truly professional team and someone just starting out in the world of wedding videography is the amount of gear they can take with them, specifically: backups. Anything can happen at a wedding, so it’s important that they’re prepared for the worst with backup cameras, memory cards and every other piece of gear that they’ll rely on to capture your big day.

Are they delivering in HD if they are filming in HD or possibly 4K?

For some, the difference between 1080p and 4K is a moot point, others might not even have the right displays to take advantage of this increase in resolution, but it’s worth finding out regardless. Higher resolutions mean sharper images and more detail, which is never a bad thing!

Do you have liability insurance? Does it cover their assistants, as well?

Every professional wedding videographer should have liability insurance to cover them, and anyone working with them on the day. Any wedding vendor that isn’t covered by insurance is worth questioning, as this is a standard that shouldn’t be skimped on, for your piece of mind, as well as the venue’s legal requirements.

Do they use additional lights during the reception? Can they confirm the lighting will be un-intrusive? Can the lights be dimmed?

Lighting isn’t always required for wedding videography, but your venue might require some, especially if your wedding day isn’t blessed with sunshine. Your videographer might need to visit your venue before they can answer these questions, as it can be difficult to assess what lighting is required without first checking ambient lighting levels in the spaces they’ll be shooting.

How many camera people and cameras will be operating?

More cameras operating means more camera angles and more footage that can be used to put together your final wedding film. Having multiple cameras at your wedding also allows a variety of footage to be shot. For example, one camera could capture the speeches being delivered, whilst the other could be roaming across the room getting reactions from your guests.

Will the videographer have an assistant at the wedding?

Sometimes videographers bring along assistants with them to carry equipment, or help set up lighting. You might be having an intimate wedding, where more than a couple of videographers/photographers might stick out like a sore thumb – in this case you might want to ask if it’s possible for them to come by themselves, however this might impact their shooting on the day.

How long will you be able to shoot for us?

Make sure you tie down your videographer to a specific time to cover the wedding, this ensures that you’ll be able to have them for all the moments that you want to capture on film. Set a time for when the bridal or groom preparations begin and think about paying extra for them to stay later, if you’re worried that the rest of the evening might become a bit of a blur!

What parts of the day will you capture?

Confirm what parts of the day your videographer will be present for, this might involve them shooting the groom preparations, the drive to the venue, or the final moments with the bride and her father before they step into the venue. You’ll need to specify what moments you want filming, so they can plan around this.

How can I plan my day to help you capture the best content?

Your wedding shouldn’t be dependent on the need to capture video content, however it does make sense to keep your videographer informed as to how the day will run, so that they can plan accordingly. This question gives them the opportunity to make any requests, so that you can better accommodate their work on the day.

Editing and Footage

What is your editing process?

Each videographer will have their own perspective on editing, so it’s worth asking how they go about it. You would have got a good perspective on this when taking a look at their sample work, but you might also want to find out if you’re able to have a say during the editing process.

How long will it take you to edit the wedding video?

Confirming a turnaround time means that your videographer has a deadline to return the finished video. Each videographer will have a different approach to this, for example, a heavily-cinematic focused editor will likely take longer to edit down footage, than a strictly documentary-focused videographer.

Can I make changes once I've seen the film for the first time?

In some cases, videographers give couples the opportunity to make requests for edits to the final wedding film. This is very much up to the discretion of the videographer, as editing can be a time-consuming process that can be exasperated by requests for cuts to be made. Asking beforehand can avoid any awkwardness down the line.

Will the video use dialogue from the day or just music?

You should know if and how your videographers will be capturing sound on the day, but you might want to have some input as to how this is used throughout the wedding film. You may want to ensure that you hear the words of certain guests, or there might even be some that you won’t want to hear from! You should ask, either way, so that you can have your say when the time comes to edit the film.

Can I choose the music for the film?

Some couples can spend months curating playlists or selecting just the right music for their wedding, so there’s an expectation that this music will also be featured on your wedding film. Unfortunately, some legal issues can occur when trying to use licensed music on commercially produced wedding films, so you may want to enquire with your videographer, in order to manage your own expectations.

Do you back-up your footage?

The uncut footage of your wedding day may or may not be backed up by the videographer, depending on their storage limitations and policies on the matter. If your package only includes the production of a short film, then you shouldn’t expect them to keep all footage taken from the day, as this will be taking up space needed for other weddings.

For how long do you keep the footage?

In the eventuality that your videographer does keep back-ups of footage, then you might want to ask how long they hold onto it for. In some cases, where companies offer couples the opportunity to tweak or edit the video themselves, they may hold onto footage for longer than a few weeks after the wedding film has been delivered.

Who owns the copyright of the final video?

This might seem like a strange question to ask, but one worth asking nonetheless. Quality wedding footage can be valuable, either as stock footage or even for advertising purposes. By ensuring that you own the copyright of the final video, you know that you have final say on what it’s used for in the future.

Is the film watermarked? Will we get a copy without?

Some wedding videographers choose to watermark all their footage, so that their work is stamped with their branding, whereas others might choose to do this for highlighlight or teaser reels that are likely to be shared on social media. Ask beforehand if this will be the case for your video, and how the final product will be affected.

Will you use our video for marketing purposes?

There’s no better way of convincing potential clients than with an amazing sample video taken from previous jobs, but you may not want your wedding to be used as marketing materials. Ask how your footage will be used beforehand, and make your position on this clear from the start, so both parties are well informed.

Costs and Extra Charges

How much do you charge and what is included in your packages?

Not all wedding videographers are transparent with their prices, with many offering bespoke quotes instead of publishing a price list for couples to compare with competitors. This is why it’s important to ask as many questions as possible before settling with a videographer, as only then can you make a fair assessment on value when compared to others.

What exactly do I get for my money?

You should know exactly what you’re getting for your money, from the number of hours they’ll be shooting for, to the exact length of the footage you receive and in what format. Get a clear answer to as many of the above questions as possible to ensure that you know where your money is going.

Is there a charge for staying later in the evening if something important comes up?

In the eventuality that the party goes on later than expected, or there’s a surprise entertainment act that you hadn’t featured in your plans, you may want your videographer to stay on later. You should check to see if they’re flexible in staying later and if there are any potential costs to doing so.

Will you go to an additional location without an extra charge?

Whether you’re shooting in the country or in the city, you may want to take a short trip to a local landmark to get some video footage. Some wedding videographers may include these small journeys into your package, whereas others might charge for them, depending on how much equipment they have to move around.

How is the final film delivered? How many copies of the film do I get? How much do extras cost?

You should know whether your final film will be delivered via DVD, BluRay, download link or USB stick. You may want to request a specific format, depending on how you’ll be watching the film over the next few years. You’ll likely want to give the wedding film in physical format to parents or relatives, so additional copies that are nicely presented can be a bonus.

How much is the deposit? When is the remaining balance due? Do you accept payments in installations?

You’ll likely have to put down a deposit to secure your date, so you might want to find out how much this is before committing to your wedding videographer. Some companies require payment 30 days before the wedding days, whereas others might offer a payment plan, allowing you to split your costs over the course of a year.

Is there a cancellation/refund policy?

Whether there’s a mix up with the reception venue, or you’re simply not happy with the level of service that you receive on the day, you should enquire as to how refunds and cancellations work. Many videographers are booked months ahead of schedule, so don’t be surprised to discover that you may not get your down payments returned if you choose to cancel them at the last minute.

Is there a contract to sign?

Most wedding couples will have to sign several contracts in the run up to their wedding day, and you should expect to do the same for your wedding videographer. Contacts are standard in this industry and should set out how payments work and what happens in the eventuality that you need to cancel, move dates or ask for a refund.

Are there any additional costs?

All good wedding videographers should be able to set out exactly what they are charging for in plain black and white, so that you’re not surprised with any additional costs. If you’ve got an inkling that your deal is a little too good to be true then you may want to enquire whether there are some additional costs that haven’t been included in the initial quote.

Wedding Videography Costs

Hiring a wedding videographer can be a confusing experience, but Silver Service aims to make it as simple as possible, by setting out exactly what we offer and how much we charge for it. Take a look at our prices below, and get in touch if you’re interested in finding out more.

  • Gold

    • Bridal Preparation
    • Guest Arrival
    • Full Ceremony Coverage
    • Drinks Reception
    • Photographer Shadow
    • Speeches
    • First Dance
    • HD Digital Copy
    • Short Highlight Video
    • Full Wedding Video
    • 5 Personalised Copies of DVD
    • 4 Week Completion Guaranteed
    • Fireworks/Sparklers Filmed
    • Evening Band/Singers Footage
  • Platinum

    • Bridal Preparation
    • Guest Arrival
    • Full Ceremony Coverage
    • Drinks Reception
    • Photographer Shadow
    • Speeches
    • First Dance
    • HD Digital Copy
    • Short Highlight Video
    • Full Wedding Video
    • 5 Personalised Copies of DVD
    • 4 Week Completion Guaranteed
    • Fireworks/Sparklers Filmed
    • Evening Band/Singers Footage
    • Fully Licensed Drone Pilot
    • Second Videographer

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